bdjaee is committed to protecting the personal data of every player across Bangladesh. This Privacy Policy explains exactly what data we collect, why we collect it, how it is used, and the rights you hold over your information.
bdjaee ("we", "us", "our") operates the online betting and casino platform available at bdjaee.net. We understand that your personal data is valuable and that you are entitled to know precisely how it is handled. This Privacy Policy sets out, in plain and formal English, the practices we follow when collecting, storing, using, and sharing any personal information you provide to us or that we generate during your use of the bdjaee platform.
This policy applies to all players who access bdjaee from Bangladesh and any other location where access is permitted. By registering an account or using any service on bdjaee, you acknowledge that you have read and understood this Privacy Policy and consent to the data practices described herein. If you do not consent, you must cease use of the platform immediately.
Scope: This Privacy Policy covers all bdjaee services, including sports betting, casino games, payment processing, customer support interactions, and any promotional communications sent by bdjaee. It does not extend to third-party websites or services that may be linked from the platform.
bdjaee collects only the personal data that is necessary for the lawful operation of our platform, the provision of our services, and compliance with applicable regulations. The categories of data we collect are described below.
When you access and use bdjaee, certain technical data is recorded automatically by our systems:
bdjaee may receive supplementary personal data from third-party sources in limited circumstances, including:
| Data Category | Source | Required? |
|---|---|---|
| Name & Date of Birth | You (registration) | Mandatory |
| Contact Details | You (registration) | Mandatory |
| Identity Documents | You (verification) | Mandatory for withdrawals |
| Payment References | You / Payment providers | Mandatory for transactions |
| Device & Usage Data | Automatic collection | Automatic |
| AML Screening Results | Third-party services | Regulatory requirement |
bdjaee uses the personal data we collect for the following purposes:
Your registration and identity data is used to create and maintain your bdjaee account, verify your identity, process deposits and withdrawals, and deliver the full range of betting and casino services available on the platform. Without this data, bdjaee cannot provide its core services to you.
bdjaee is obligated to collect and retain certain personal data to comply with applicable anti-money-laundering (AML) regulations, know-your-customer (KYC) requirements, and age verification obligations. This includes verifying that all players are at least eighteen (18) years of age and that funds deposited on the platform are from legitimate sources.
We use device data, IP addresses, usage patterns, and payment references to detect, investigate, and prevent fraudulent activity, unauthorised account access, money laundering, and other security threats to the platform and its users.
Communication data — including support chat transcripts and email correspondence — is used to resolve your queries, complaints, and technical issues efficiently. Support records are retained to maintain continuity of service and for quality assurance purposes.
Responsible gaming preferences and usage data are used to honour deposit limits, self-exclusion elections, and session reminders that you configure. We may also use play pattern data to proactively identify players who may be exhibiting signs of problem gambling and to reach out with supportive resources.
With your consent, bdjaee may use your contact details to send you promotional communications about bonuses, tournaments, and platform updates. You may withdraw your consent to marketing communications at any time by contacting support at [email protected]. Withdrawal of marketing consent does not affect the lawfulness of communications sent before withdrawal.
Aggregated and anonymised usage data is analysed to understand how players interact with the platform, identify areas for improvement, and optimise the overall user experience. This analysis does not identify individual players.
bdjaee processes your personal data on one or more of the following legal bases:
Where bdjaee relies on consent as the legal basis for processing, you retain the right to withdraw that consent at any time. Withdrawal of consent will not affect the lawfulness of any processing carried out prior to the withdrawal.
Cookies are small text files placed on your device by a website when you visit it. They are widely used to make websites function correctly, improve efficiency, and provide information to website operators. bdjaee uses cookies and similar technologies (such as local storage and session tokens) to operate the platform effectively.
You may control non-essential cookies through your browser settings. Most modern browsers allow you to block or delete cookies. However, disabling strictly necessary cookies will impair your ability to log in and use the bdjaee platform. bdjaee does not use third-party advertising cookies or behavioural profiling cookies for cross-site advertising purposes.
bdjaee does not sell, rent, or trade your personal data to any third party for commercial purposes. We may share your data only in the following limited and controlled circumstances:
We engage trusted third-party service providers who process personal data on our behalf under strict contractual data processing agreements. These providers include payment processors (bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank), identity verification services, cloud hosting providers, and customer support platform operators. Service providers are permitted to use your data solely for the purpose of delivering services to bdjaee and are prohibited from using it for any independent purpose.
When you play casino games provided by third-party studios — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — limited technical session data (such as a session token and bet amounts) may be transmitted to those studios to enable game functionality. These studios operate under their own privacy and data security frameworks and are contractually obligated to handle your data securely.
bdjaee may disclose personal data to regulatory authorities, law enforcement agencies, or courts where required to do so by applicable law, court order, or regulatory direction. In such cases, bdjaee will disclose only the minimum data necessary to satisfy the legal obligation and will notify you of the disclosure where permitted by law.
In the event that bdjaee undergoes a merger, acquisition, or sale of all or substantially all of its assets, personal data held by bdjaee may be transferred to the successor entity as part of that transaction. Players will be notified of any such transfer and any material change to the Privacy Policy that results from it.
bdjaee will never sell your personal data to advertising networks, data brokers, or any commercial third party whose primary business involves the resale of personal information.
bdjaee retains personal data for as long as is necessary to fulfil the purpose for which it was collected, subject to any longer retention periods required by applicable law or regulation.
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised in accordance with bdjaee's data deletion procedures.
bdjaee implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:
While bdjaee takes data security seriously and invests significantly in protective measures, no system is entirely immune to security incidents. In the event of a data breach that is likely to result in a risk to your rights and freedoms, bdjaee will notify affected players promptly and take all reasonable steps to contain and remediate the incident.
You also have a role to play in keeping your account secure. Use a strong, unique password for your bdjaee account, enable any two-step verification options available, and never share your login credentials with anyone. Contact [email protected] immediately if you suspect your account has been compromised.
As a bdjaee player, you hold the following rights in relation to your personal data. To exercise any of these rights, please contact us at [email protected] with your registered name, account details, and a clear description of your request.
bdjaee will respond to all valid data rights requests within thirty (30) calendar days of receipt. In complex or high-volume cases, this period may be extended by a further sixty (60) days with notice to you.
Some rights may be subject to limitations where bdjaee is required by law to retain data or where exercising a right would adversely affect the rights and freedoms of others. Where bdjaee is unable to fully comply with a request, we will explain the reasons in writing.
bdjaee is strictly an adults-only platform. We do not knowingly collect, use, or store personal data relating to any person under the age of eighteen (18). Registration on bdjaee constitutes a declaration by the registrant that they are at least 18 years of age.
If bdjaee discovers or is notified that a registered account belongs to a person under the age of 18, that account will be immediately suspended, all associated personal data will be deleted to the extent permitted by law, and any balance will be handled in accordance with our minor account procedures. If you believe that a minor has registered on bdjaee, please notify us immediately at [email protected].
18+ only. The bdjaee platform is not intended for, marketed to, or accessible by persons under the age of 18. Parental controls and monitoring tools are available through most internet service providers and device manufacturers for households with minors.
The bdjaee platform may contain references to or integrations with third-party services, including game studios and payment providers. These third parties operate their own privacy policies and data practices, which are independent of bdjaee's Privacy Policy. bdjaee is not responsible for the data handling practices of any third party, and we encourage you to review the privacy policies of any third-party service you interact with through or in connection with bdjaee.
bdjaee does not embed third-party social media tracking pixels, advertising networks, or behavioural profiling tools that would share your personal data with social media platforms or advertising exchanges without your explicit consent.
bdjaee reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform services. Where changes are material — meaning they significantly affect your rights or how your data is used — bdjaee will provide reasonable advance notice via a prominent notice on the platform or by email to your registered address.
The effective date at the top of this Privacy Policy indicates when the current version was last updated. Continued use of the bdjaee platform following the effective date of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not accept the updated Privacy Policy, you must cease use of the platform and may request account closure.
We recommend reviewing this Privacy Policy periodically to stay informed of how bdjaee protects your data. The latest version is always available at bdjaee.net/privacy-policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or bdjaee's data practices, please contact our support team. All privacy-related enquiries are handled with strict confidentiality.
Contact us at: [email protected] (plain text — not a clickable link). Please include your registered name, account username, and a clear description of your enquiry or request. bdjaee aims to acknowledge all privacy enquiries within three (3) business days and to provide a substantive response within thirty (30) calendar days.
This Privacy Policy was last updated on 1 January 2026 and applies to all bdjaee players from that date forward.
A summary of the key privacy commitments we make to every player on the bdjaee platform. The full legal text above takes precedence in all cases.
Every connection between your device and bdjaee is protected by TLS/SSL encryption. Sensitive data including identity documents and payment references is also encrypted at rest in our databases.
bdjaee does not sell, rent, or trade your personal data to any third party for commercial gain. Your information is used only to operate the platform and comply with legal obligations.
You have the right to access, correct, delete, and export your personal data at any time. Submit a request to [email protected] and we will respond within 30 calendar days.
bdjaee strictly verifies the age of all players. We do not knowingly collect data from persons under 18. Underage accounts are immediately suspended and associated data deleted.
bdjaee uses only necessary, functional, analytics, and security cookies. We do not deploy third-party advertising or cross-site tracking cookies. You can manage cookie preferences in your browser settings.
Your data is not held indefinitely. bdjaee follows defined retention schedules — typically five years for account and transaction data in line with AML requirements — after which data is securely deleted.
Our support team is available 24/7 to address any data or privacy enquiry. You can also review our full Terms & Conditions or explore the bdjaee platform. 18+ only. Please play responsibly.
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